NOTE: Next Board Meeting: June 16, 2026 @ 7pm
Felner should be your first point of contact for all issues!
Felner Corporation Contact List
Ensuring Professional Management and Streamlined Communication
Our community is professionally managed by a dedicated management company, Felner Corporation, with the expertise, systems, and staff necessary to handle all aspects of property management. This includes maintenance requests, work orders, addressing issues and concerns, and responding to questions in a timely and organized manner.
To ensure efficiency, accountability, and proper record-keeping, the management company, not the Board of Directors, must be your primary point of contact for all operational matters.
This process is essential for several reasons:
• Accurate Tracking: Every request is logged and monitored through our management system, ensuring nothing is overlooked.
• Proper Assignment: Tasks are routed to the appropriate personnel for timely resolution.
• Completion Verification: Work orders and issues are tracked to completion for quality assurance.
• Permanent Records: All actions are documented and stored in your unit owner profile for future reference.
Action Steps Required:
• All maintenance requests and work orders must be submitted through the online portal to ensure proper tracking and timely resolution.
• For other inquiries, please refer to the contact list below and reach out to the appropriate representative based on your specific need.
Main Number: Phone: 203-331-4770
General Inquiries, Questions, Concerns, Portal Assistance:
Michele Aikler
x 1021
Kate Melgar
x 1033
Work Order Input Issues and Follow Up, Maintenance Items:
Bonnie McIlhoney
x 1000
Accounts Receivable (Monthly Fee) Balance Inquiries:
Jenny Lacson
x 1035
Property Manager:
Mike Vargas 1034
x 1034
Emergencies:
Call 911 First
203-331-4770 Ext 0
By centralizing communication through the management company, we maintain consistency, transparency, and accountability. This approach allows Board members to focus on governance and strategic decisions, while our management team handles day-to-day operations with professionalism
and efficiency.
Thank you for partnering with us to keep our community well-managed and responsive to your needs.