Felner Management

 Felner Management is your point of contact for all questions, service requests and concerns.

Ensuring Professional Management and Streamlined Communication

Our community is professionally managed by a dedicated management company, Felner Corporation, with the expertise, systems, and staff necessary to handle all aspects of property management. This includes maintenance requests, work orders, addressing issues and concerns, and responding to questions in a timely and organized manner.

To ensure efficiency, accountability, and proper record-keeping, the management company, not Board Directors, is your point of contact.

This process is essential for several reasons

Accurate Tracking

Every request is logged and monitored through our management system, ensuring nothing is overlooked.

Proper Assignment

Tasks are routed to the appropriate personnel for timely resolution.

Completion Verification

Work orders and issues are tracked to completion for quality assurance.

Permanent Records

All actions are documented and stored in your unit owner profile for future reference.

Owner Action Steps Required

Submit a Request on the Felner Portal 

Select Request from the left column

Click the + New Request box 

Choose the Request Type:

General Inquiry (questions, concerns)

Architectural Request (modifications)

Service Request (work order)

All requests must be submitted through the portal to ensure proper tracking and timely resolution.

For other inquiries, please refer to the contact list below and reach out to the appropriate representative based on your specific need.

By centralizing communication through the management company, we maintain consistency, transparency, and accountability. This approach allows Board members to focus on governance and strategic decisions, while our management team handles day-to-day operations with professionalism and efficiency.

Thank you for partnering with us to keep our community well-managed and responsive to your needs.